Introduction
Welcome to Sitara AI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Your Privacy Rights: You have the right to know what data we collect, how we use it, and to request its deletion. This policy explains all your rights and how to exercise them.
Information We Collect
1. Information You Provide to Us
We collect information that you voluntarily provide when you:
- Create an account: Name, email address, username, and password
- Contact us: Name, email, phone number, and message content
- Subscribe to our newsletter: Email address and preferences
- Participate in surveys or promotions: Feedback and demographic information
2. Information Automatically Collected
When you visit our website, we automatically collect certain information:
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, time spent, links clicked, search queries
- Location data: Approximate geographic location based on IP address
- Cookies and tracking technologies: See our Cookie Policy for details
3. Information from Third Parties
We may receive information from:
- Social media platforms when you connect your accounts
- Analytics providers (Google Analytics, etc.)
- Advertising networks and partners
- Payment processors for transaction information
How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Respond to your inquiries and provide customer support
- Send administrative information and service updates
Personalization
- Customize your experience based on your preferences
- Recommend AI tools that match your interests
- Remember your settings and preferences
Communication
- Send newsletters and promotional materials (with your consent)
- Notify you about updates, new features, and special offers
- Conduct surveys and gather feedback
Analytics and Improvement
- Analyze usage patterns and trends
- Monitor and improve website performance
- Develop new features and services
- Conduct research and testing
Legal and Security
- Comply with legal obligations and regulations
- Protect against fraud, abuse, and security threats
- Enforce our Terms and Conditions
- Resolve disputes and troubleshoot problems
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We share information with third-party vendors who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Analytics and data analysis services
- Email and communication platforms
- Payment processors
- Customer support tools
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Enforce our policies and agreements
- Protect our rights, property, or safety
- Investigate and prevent fraud or security issues
With Your Consent
We may share your information for other purposes with your explicit consent.
Important: We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication protocols
- Employee training on data protection
- Incident response and breach notification procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
- Request a copy of your personal information
- Receive your data in a structured, machine-readable format
Correction and Update
- Correct inaccurate or incomplete information
- Update your account details and preferences
Deletion
- Request deletion of your personal information
- Close your account and remove your data
Restriction and Objection
- Restrict how we process your information
- Object to processing based on legitimate interests
- Opt out of marketing communications
Withdraw Consent
- Withdraw consent for data processing at any time
- Manage cookie preferences
To exercise these rights, please contact us at support@sitaraai.com or call +91 8348458035.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data.
Third-Party Links
Our website contains links to third-party AI tools and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
- Displaying a prominent notice on our website
Your continued use of our services after changes are made constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Specific Regional Rights
For EU/EEA Residents (GDPR)
If you are in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to lodge a complaint with a supervisory authority
- Right to data portability
- Right to object to automated decision-making
- Legal basis for processing your data
For California Residents (CCPA)
California residents have specific rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising rights
Your Trust Matters: We are committed to maintaining the trust you place in us. If you have any concerns about how we handle your data, please don't hesitate to reach out.